eBay Rewards Customer Service

Tuesday, July 28, 2009
By Editor

ebay-logoeBay has announced that it will reward sellers for delivering great buyer experiences. The company says that sellers who deliver the highest level of customer service (as rated by buyers) will be promoted with a special “Top-Rated” seller badge, as well as receive deep discounts of 20% on their final value fees. They will also be elevated in search. The badge will be displayed on the “view item” page.

“For buyers, the new eBay Top-Rated Seller status makes it easy to find the highest quality sellers on eBay based on the feedback of other buyers,” said Lorrie Norrington, president of eBay Marketplaces. “For sellers, the Top-Rated Seller status recognizes and rewards their commitment to consistently delivering the highest level of customer satisfaction.”

Any seller with as few as 100 transactions a year and $3,000 annual in sales volume can qualify based on buyer feedback, the company says.

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