PayPal Keep Price Hike From Its Customers!

Editor — Tue, 11 Aug 2009 10:49:04 +0000

Paypal quietly began charging new fees to its personal account customers in July without actually notifying them of the change. The new personal account fees apply to payments marked as “Goods” or “Services.” Such payments were previously free but will now be charged a fee of about 2.9% plus 30 cents. When confronted, Paypal claimed the new fees had been announced in email, news articles, and Paypal’s own blog.

However that turned out to be untrue. The only change mentioned in those announcements was Paypal’s decision to allow its customers with premium accounts to make personal transfers for free.

Charlotte Hill, PayPal’s PR manager said.

“We didn’t want to make a huge formal communication out of this pricing change, because we weren’t really adding any fees, and we were hoping it would be a more useful experience for people.”

We happen to think that it’s scandalous that PayPal should make changes without at least communicating with their customers and giving them a reasonable amount of notice.

Federal Trade Commission Cracks Down on Scammers

Editor — Sat, 11 Jul 2009 07:05:35 +0000

Dubbed “Operation Short Change,” on July 1 2009 the Federal Trade Commission announced a law enforcement crackdown on scammers trying to take advantage of the economic downturn to bilk vulnerable consumers through a variety of schemes, such as promising non-existent jobs; promoting overhyped get-rich-quick plans, bogus government grants, and phony debt-reduction services; or putting unauthorized charges on consumers’ credit or debit cards.

With claims such as this.. are we surprised?

That voice.. it’s like fingernails on a chalk board!

IM Newsdesk » July

PayPal Keep Price Hike From Its Customers!

Federal Trade Commission Cracks Down on Scammers